Student Welfare

Your welfare, safety and well-being are our utmost concern during your stay with Bath Academy of English. We will meet you at your point of arrival in the UK, and accompany you on the journey to Bath where your host will welcome you as part of their family. On your first day at the school you will be given information on our facilities and introduced to your fellow students, personal tutors and other staff who can answer all your questions, offer advice and who will look after you and help you settle in.  All our students are given a welcome pack which contains a student guide, map of the city, bus timetable, an ID card/wristband with a 24-hour emergency contact number and address of their host family and the school.

Care of Under 18s

We provide a high level of care for students during their stay with us.

  • We supervise students during lessons at Bath Academy and during off-site activities and travel arranged by us. We do not however provide supervision of the student travelling between their accommodation and Bath Academy or returning to their accommodation at the end of the day or for any activities not arranged by Bath Academy. At these times, students need to stay in small groups minimum of 3 students.
  • We give all of our students clear instructions about safety on arrival and we provide an emergency telephone number to all students for out of hours emergencies. This service is provided by a fully vetted third party located in Bath. Parents or Guardians of students under the age of 18 should pay particular attention to the level of care we are able to provide.
  • The benefit of living in a homestay family is to experience English family life and students should expect to spend time with their family in the evenings and at weekends. It may be appropriate on occasion, and depending on age, for students to have free unsupervised time in the evenings and at weekends, for example to go out for a meal with friends or to go to the cinema in small groups of minimum 3 students. In this instance, students must arrange this with their host family/hostel manager and agree times for return.
  • Students must always be with at least one other person and carry a mobile phone for emergencies, with access to the host family and college emergency numbers.

For more information on student welfare, please read our Terms & Conditions, Student Handbook and Child Protection Policy.

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